Payment Policy

We Accept the Following Payment Methods

  • iKhokha: Visa Credit and Debit Cards, Mastercard Credit and Debit Cards & Instant EFT.
  • Yoco: Visa Credit and Debit Cards, Mastercard Credit and Debit Cards, American Express Credit Cards, Apple Pay & Instant EFT.
  • EFT: Make payment via EFT from any South African bank.

Third-Party Payment Providers

When you place an order with us and choose a third-party payment provider as your payment method, you acknowledge and agree to the following terms regarding payments and refunds.

Your use of any third-party payment provider is governed by their specific terms and conditions. By selecting this payment option, you confirm that you have read, understood, and accepted their terms, and that you are bound by them.

For clarity, we are not affiliated with or connected to any third-party payment providers. As a result, any information you share with them remains solely between you and the provider; we do not have access to it. We are not responsible for any privacy breaches or issues that may arise in your transactions with them.

If you request a return for an order paid through a third-party payment provider, we will process the refund via their platform, following our Return and Refund Policy. Please note that we do not control the processing times for refunds through these providers, which can take up to 10 business days. Refunds, whether full or partial, will be issued to your original payment method based on your specific case. We appreciate your patience during this process.

For any questions or concerns regarding your payment or refund status, we recommend reaching out to your third-party payment provider directly or referring to their customer support and online resources.

iKhokha

Terms and Conditions: https://www.ikhokha.com/terms-and-conditions
Customer Support: https://www.ikhokha.com/contact-us

Yoco

Terms and Conditions: https://www.yoco.com/za/legal/
Customer Support: https://www.yoco.com/za/contact/


Our Contact Information

Yoink (Pty) Ltd – Reg No: 2025/163438/07

Phone: +27 87 822 2777
Email: hello@yoink.co.za
WhatsApp: +27 76 690 9176
Customer Support: Contact Us

Office Address (We’re an online-only store)
292 Surrey Avenue
Ferndale, Randburg
Gauteng, 2194
South Africa

Business Hours
Monday to Friday: 9:00AM – 5:00PM (SAST)
Closed on Weekends & Public Holidays